Contact

+34 616 948 490

Paseo Illetas 4

Illetas, 07181 Mallorca

08:00-20:00

Monday-Saturday

Terms and conditions

Terms and conditions LekkerHomes

General
LekkerHomes is a division of LekkerFood SL located, camin de son Malero 12, 07184 Calvia, Mallorca. NIF B57898322.
These general terms and conditions – which may be modified from time to time – apply to all services made available online, by e-mail or by phone. By making a reservation through our website, you acknowledge and agree that you have read, understood and consented to the general terms and conditions below.
LekkerHomes is an intermediary and shall make reservations for you with regard to accommodations, travel and any activities, as necessary. Your satisfaction is our priority! If anything is not to your satisfaction, we would be delighted to address it with you personally so as to come up with a proper solution.

Payment:
After you have completed our booking form, the holiday home will be reserved for you (upon the accommodation provider’s approval), and the documentation of your booking will be send to you by e-mail.
With the realization of this agreement, you are obliged to make a 30% (in some cases 50%) down payment of the total rental price. This down payment needs to be transferred within 4 days after receipt of this agreement. The outstanding amount (70%) needs to be paid before 4 weeks prior to arrival.
Bookings that take place 6 weeks prior to arrival need to be paid in full and need to be transferred to our bank account directly after receiving the invoice and this agreement. When the sum is not paid in time, the client is in neglect: We then have the right to cancel the reservation.

Please note that when you book a property via our website, you are bound by our terms and conditions, including our cancellation policy and other booking conditions as described hereunder.
Our services may only be used for personal and non-commercial use. Therefore, it is not permitted to resell, screen (e.g. spider, scrape), reproduce, deep link, use, copy, show or download any (substantive) information, software, products or services whatsoever that are offered on our website for whatever commercial or competitive aim or activity.

Caution deposit:
The caution deposit needs either to be paid per bank transfer or to be paid cash on the day of arrival. This will differ per house. The exact amount and the way of payment can be found on the invoice. When paid per bank transfer, we will return the deposit (minus possible damage costs) per bank transfer within 2 weeks after departure. When paid cash on the day arrival, it will be given back to you on the day of departure (minus possible damage costs). The house needs to be in the same state as the day of arrival and keys need to be delivered before 10.00 am at the date of departure. When you arrive, please check if there is any damage. If the home is found to be damaged, then the case may be such that we are required to hold onto your deposit somewhat longer until the exact cost of the damage has been determined.
When you arrive, we ask you to immediately check your home; if there is any damage please report this immediately to your contact person, otherwise we will be forced to bring the damage into account plus an additional fee of € 25, -. If any damage occurs during your stay, please immediately contact your contact so they could see the damage and the cost can be calculated.

Liability LekkerHomes:
When LekkerHomes is forced to cancel a reservation due to unforeseeable circumstances, LekkerHomes will try to find a house with similar characteristics. If this is not possible or you do not accept the new offered house, we will refund your payment without any further compensation.
LekkerHomes does not accept any liability for damage or personal injury that is caused during the stay in the house/apartment rented. Also we accept no liability due to changed conditions in or around the house that we can’t be taken responsible for. This includes construction work. All our houses/apartments are solely rented out for holiday purposes. Professional photography, parties or weddings in and around the house is only allowed after our explicit permission.

Arrival and Departure:
On the day of departure, you have to check out before 10.00 am. The key needs to be returned to your contact person between 9.00 and 12.00 am, except if you have agreed to a different time. Please respect our rules, so we can keep a good functioning system. When you are dealing against our policies, we will be forced to deduct € 200,- from your caution deposit.

Parties:
If parties will be organized without informing us or the owner of the property, all fines and payments shall be paid by you, as the client. Parties and other such social gatherings organized without our prior consent may result in forfeiture of the entire security deposit.

Removing garbage:
It is compulsory to remove your garbage every day. You can find containers on the main roads. Please take into account that many houses are situated in the country side, and that if you leave this around the house, that it will attract all kind of animals. On the day of departure, also leave no garbage around, or we have to charge you € 40,- .

Bed linen and towels
Bed linen and towels are included in the rent of the house. Please bring your own beach towels.

Cleaning:
On the day of departure you will leave the house in the same state as it was when you arrived. The kitchen, BBQ and all the cutlery that belongs to it, need to cleaned and put in place. You don’t need to clean the house, the end cleaning is included in the rent. Nonetheless, everything needs to be put in place, and all garbage need to be taken away.

Keys:
In case you loose the keys, we will charge you the costs for replacement. Please note that this sometimes can be expensive since we need to sometimes change the locks, and print new keys and order new alarm sets.

Furniture and other properties:
It is forbidden to change the way the furniture is put in place. The tenant will accept the house as it is and the way the furniture is put in place. Furniture is only allowed to be used for the purpose it was made for. If furniture is missing or damaged, because of misuse, the repair or newly bought furniture needs to be paid by you, the client.

Capacity:
Every house is designed for a maximum number of people. It is not allowed to have more people in the house, then agreed upon. The tenant is responsible for the number of people in the house. In the event you fail to do so, we have the right to take appropriate measures: evacuating the house, or charging extra costs.

Cancellation:
Every cancellation of a booking needs to be communicated with us via email. In case of a “no show” the costs will be 100% of the renting costs and we will not refund anything. De costs for cancellation will be calculated as follows:
• More than 42 days prior to arrival: 30% (amount of the prepayment) of the total renting price
• Between 42 and 28 days prior to arrival: 60% of the total renting price
• Less than 28 days to arrival: 100% of the total renting price

Complaints:
All houses that we offer meet the standards we have set, taking into account our taste of the design and furniture of the house. When you have the feeling something is not in order, please contact us (see above). We will do all we can to solve the problem. If you leave the house without our permission, all rights for compensation will cease to be valid. Please, if you still have complaints, you should make this clear via email. When this is not done in the way as stated above, we can not take care of your complaint.

Prices:
Prices are subject to change without prior notice. You can not derive any rights from prices shown on the website.

Blockage of filters:
The tenant will not throw anything in the toilets, showers, sinks, drains etc. so the drainage system can be blocked. If this is the case, the tenant is responsible for the costs to repair the damage.

The tenant will treat the house, as if it were his own house.